Privacy Policy

1. Introduction

Welcome to AuraScore. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details when you create an account.
• DJ Profile Information: Stage name, location, genres, specialties, bio, experience, rates, and portfolio content for DJ accounts.
• Review Content: Ratings, written reviews, event details, and dates you provide when reviewing DJs.
• Booking Information: Event details, dates, times, locations, and payment information when booking DJs through our platform.
• Communications: Messages exchanged between members and DJs, and any communications with our support team.

3. Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (type, operating system, browser)
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide and improve our services
• Process bookings and payments
• Display DJ profiles, rankings, and reviews
• Send notifications about bookings, reviews, and account activity
• Personalize your experience and recommend DJs
• Prevent fraud and ensure platform integrity
• Communicate with you about updates and promotions

5. Payment Processing and Stripe

AuraScore uses Stripe, Inc. ("Stripe") as our third-party payment processor to handle all payment transactions on our platform. When you make a payment or receive payouts through AuraScore:

• Payment Information: Your payment card details (card number, expiration date, CVV) are collected and processed directly by Stripe. AuraScore does not store your full credit card numbers on our servers.
• DJ Payout Information: DJs who receive payments through our platform must create a Stripe Connected Account, which requires providing identity verification information (such as legal name, date of birth, address, and tax identification number) and bank account details directly to Stripe.
• Transaction Data: We receive transaction confirmations, payment status, and payout information from Stripe to manage bookings and display payment history on your account.

Stripe processes your payment information in accordance with their own privacy policy and security standards. We encourage you to review Stripe's Privacy Policy at https://stripe.com/privacy to understand how your payment data is handled.

Stripe is PCI-DSS compliant, meaning they adhere to strict security standards for handling payment card data.

6. Information Sharing

We may share your information in the following circumstances:

• Public Profiles: DJ profiles, reviews, and ratings are publicly visible on our platform.
• Booking Parties: When you book a DJ, relevant information is shared between the parties involved.
• Payment Processor: Payment and identity information is shared with Stripe to process transactions and comply with financial regulations.
• Service Providers: We may share information with third-party vendors who assist in operating our platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Payment data is handled by Stripe using industry-standard encryption and security protocols. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Disable cookies through your browser settings
• Request information about data shared with payment processors

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser, but disabling cookies may affect certain features of our service.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where Stripe and our servers are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: admin@aurascoreofficial.com