Terms of Use

1. Acceptance of Terms

By accessing or using AuraScore ("Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Platform. These terms apply to all members, including DJs, event organizers, reviewers, and visitors.

2. Description of Service

AuraScore is a platform that connects DJs with event organizers and music enthusiasts. Our services include DJ profiles and rankings, review and rating systems, direct booking functionality, and DJ discovery tools. We facilitate connections between parties but are not a party to any agreements made between members.

3. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account
• Not create multiple accounts or impersonate others

4. Off-Platform Transaction Prohibition

This is an important term that all members must understand and agree to:

This policy exists to:

• Protect both Members and DJs with our secure payment system
• Maintain accurate booking and review data on the Platform
• Ensure DJs receive proper credit for their bookings and reviews
• Support the sustainability of the AuraScore platform

Violations of this policy may result in:

• Suspension or termination of your account
• Removal of DJ profiles from the Platform
• Forfeiture of any pending payments or deposits
• Legal action to recover applicable service fees

Note: This policy applies only to connections made through AuraScore. If you have a pre-existing relationship with a DJ before discovering them on our Platform, you may continue that relationship outside the Platform. However, any new business relationship initiated through AuraScore must remain on the Platform.

5. DJ Accounts and Profiles

DJs who create or claim profiles on AuraScore agree to:

• Provide accurate information about their services, experience, and rates
• Maintain up-to-date availability and booking information
• Respond to booking requests in a timely manner
• Honor confirmed bookings made through the Platform
• Conduct all bookings from AuraScore-discovered Members through the Platform
• Not solicit Members to transact outside the Platform
• Complete Stripe account setup to receive payouts (see Section 7)

6. Reviews and Ratings

Members who leave reviews agree to:

• Provide honest, accurate, and fair reviews based on actual experiences
• Not post fake, misleading, or defamatory content
• Not accept compensation for posting reviews
• Submit reviews within the specified timeframe after events

AuraScore reserves the right to remove reviews that violate these guidelines or our content policies. DJs may flag reviews for administrative review through our audit flag system.

7. Payment Processing and Stripe

AuraScore uses Stripe, Inc. ("Stripe") as our third-party payment processor. By using our booking and payment features, you agree to the following:

For Event Organizers (Clients):

• All payments are processed securely through Stripe
• Payment processing fees are charged in addition to the DJ's rate and are displayed at checkout
• Your payment method may be saved for bookings that require a second payment
• You authorize AuraScore to charge your saved payment method for any scheduled payments

For DJs:

• To receive payouts, you must create and maintain a Stripe Connected Account
• By creating a Stripe Connected Account, you agree to the Stripe Connected Account Agreement
• A service fee is deducted from each booking before payout to the DJ
• Payouts are processed on a weekly basis (every Thursday)
• A minimum booking amount may be required to use the platform
• You are responsible for reporting income and paying applicable taxes

Stripe's services are subject to the Stripe Services Agreement. We encourage you to review Stripe's terms and privacy policy.

8. Bookings, Fees, and Payments

When booking a DJ through AuraScore:

• Service Fee: AuraScore charges a service fee on bookings, which is deducted from the DJ's payout
• Processing Fee: Payment processing fees (charged by Stripe) are passed to the event organizer and displayed at checkout
• Payment Options: DJs may offer full payment upfront or a 50% deposit option, with the remainder due before the event
• Deposits: Deposits are non-refundable once a booking is confirmed
• Second Payments: For deposit bookings, the remaining balance is automatically charged 7 days before the event
• Failed Payments: If a scheduled payment fails, you will be notified and given time to update your payment method before the booking may be canceled

Cancellations and Refunds:

• Deposits are non-refundable
• Refund eligibility for payments beyond the deposit depends on timing and circumstances
• Refunds, when applicable, are processed back to the original payment method
• AuraScore's service fee is non-refundable
• Disputes should first be addressed between the DJ and event organizer

9. Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Circumvent Platform fees by transacting off-platform
• Post false, misleading, or defamatory content
• Harass, threaten, or abuse other members
• Attempt to manipulate rankings or reviews
• Use automated systems to access the Platform without permission
• Infringe on intellectual property rights
• Share your account credentials with others
• Attempt to circumvent or manipulate the payment system

10. Intellectual Property

AuraScore and its original content, features, and functionality are owned by AuraScore and are protected by copyright, trademark, and other intellectual property laws. Members retain ownership of content they submit but grant AuraScore a license to use, display, and distribute such content on the Platform.

11. Disclaimer of Warranties

AuraScore is provided "as is" without warranties of any kind. We do not guarantee the accuracy of DJ profiles, reviews, or rankings. We are not responsible for the quality of DJ services or the conduct of any member. Members engage with DJs at their own risk. Payment processing is provided by Stripe, and we are not responsible for any errors or issues with Stripe's services.

12. Limitation of Liability

To the maximum extent permitted by law, AuraScore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, any transactions between members, or any issues related to payment processing.

13. Termination

We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion. Upon termination, your right to use the Platform will immediately cease. Any pending payouts may be withheld pending resolution of any disputes or violations. Provisions that by their nature should survive termination will remain in effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify members of material changes by posting the updated Terms on our Platform and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved in the courts of New York.

16. Contact Us

If you have any questions about these Terms of Use, please contact us at:

Email: admin@aurascoreofficial.com